Import your member database

What is a membership database without any members? We have made it super easy to get started and import your members into the dynamic CoachHippo membership database.
Does it sound technical and complicated? It's not!

There are two ways of doing it:

  1. Contact CoachHippo support using the online chat and we will import your members for you.
  2. Import your members yourself by following the instructions below.

Import your members

Step 1
You need to have an excel file formatted in a special way. Don't worry there are only 4 columns that are reserved by CoachHippo, the rest will be imported as is.

EMAIL: a valid e-mailadress, can be left blank
DISPLAYNAME: The members name, can be blank
MOBILE: An international formatted phone number, for example: +46709000000, can be blank
EXTERNAL_ID: If you have your own membership Ids enter them here, must be an integer.

the column names must be in capital letters

This is an example file

Steg 2
When you have created your import file you need to import it. Navigate to the membership view, click on the cog wheel and then Import Members.

Select group, upload the file and choose CSV, XLS importen and click on import.

You will receive an e-mail when the import is completed, usually within seconds and your membership database will be automatically updated. Notice the extra attributes you added from the file.

It doesnt have to be difficult at all to import your members - contact us if you have any questions or need help.

Fredrik Burman

Fredrik Burman

Fredrik is the founder and CEO of CoachHippo, he is a big fan of automation and doesn't like doing repetitive tasks, he is also an involuntary football coach.

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